Privacy Policy

Introduction

Welcome to the privacy policy of Vancognito, an exceptional video chat application available at https://vancognito.com/.

Collecting and Processing Personal Information

1.1. At Vancognito, we prioritize collecting, processing, and storing only the necessary personal information required to deliver our top-notch services. This includes:

• E-mail address, name, nickname, gender, date of birth, country, region, and city of residence.
• Data automatically transmitted through software installed on the user's device, such as IP address, cookies information, browser details, access time, and requested page address.
• Camera settings, browser type, and operating system of the user's device.

1.2. In certain cases, we may request users to provide identification for age verification purposes.

1.3. We trust users to provide accurate and necessary personal information, encouraging them to keep it up to date.

Usage of Personal Information

2.1. Personal user information may be used for the following purposes:

• User identification and saving user settings.
• Provision of exceptional services to enhance user experience.
• Communication with users, including updates on new services, advertising offers from partners and advertisers collaborating with Vancognito, and addressing user queries and requests.
• Supporting, protecting, and improving the application, along with developing new services and products.
• Ensuring the interests of Vancognito and its valuable users.
• Other legitimate purposes aimed at enhancing application security and ensuring user privacy.

Providing Access to Information to Third Parties

3.1. Vancognito is committed to never selling, lending, exchanging, or transferring personal user information, traffic data, or conversation content to third parties without the user's express consent, except when required by law.

3.2. In specific cases, Vancognito may provide access to user personal information to unrelated third parties under the following conditions:

• When the user has given explicit consent for such information transfer.
• When the transfer of personal information is necessary to provide services, process information on our behalf, or serve the user.
• For compliance with legal obligations, court orders, requests from state security agencies, or to investigate violations of our User Agreement.
• To detect and prevent fraudulent or criminal activities, resolve security issues, or assist in technical problem-solving.
• In case of a full or partial sale or transfer of our assets, with continued confidentiality obligations.

Voluntary Sharing of Personal Information by Users

4.1. By activating the camera, users explicitly consent to broadcasting their video to an indefinite number of users worldwide.

Protection of Personal Information

5.1. Vancognito employs comprehensive measures to protect user personal information. We implement technical, physical, and administrative safeguards, along with advanced security systems.

5.2. Users must recognize that Vancognito cannot guarantee the security of their devices (e.g., personal computers, mobile devices) and the information stored on them (e.g., passwords, account details). We strongly advise users to ensure the security of their devices and store passwords and account information securely.

5.3. Users agree to take personal responsibility for device security and account information.

5.4. Neither Vancognito nor any third parties shall be liable for losses resulting from users' failure to maintain device security, disclose information, or inadequately store passwords or account details.

Changes to Privacy Policy

6.1. Vancognito reserves the right to make changes to this Privacy Policy at any time.

Cookies

7.1. To enhance website performance and user experience, Vancognito uses cookies. By continuing to browse the site, users agree to our use of cookies. Cookies can be disabled in browser settings.